Chaplin has been a reporter, writer and radio presenter for many years, working for outlets such as The New York Times, All Things Considered, and The Cut. She is also the author of the digital-culture classic Smartbomb: The Quest for Art, Entertainment and Big Bucks in the Videogame Revolution (Algonquin Books, 2006). Today she is a columnist for Columbia Journalism Review and co-host of the podcast Tricky. She speaks regularly on the future of journalism and digital culture at places such as SXSW, MIT, Columbia University, the Online News Association conference, the Game Developers Conference, The Society of News Designers conference, The News Impact Summit and many others.
In the inaugural episode of Tricky, Emily Bell and Heather Chaplin look at perhaps the greatest challenge facing journalism today: the fight to capture your attention.
Journalism may be a pillar of democracy, but how can it compete with the persuasive design tactics that serve up everything from Instagram posts to dating apps? Examining persuasive design through the lenses of psychology, anthropology, ethics and history, Emily and Heather try to unpack what the attention economy is doing to journalism and to society.